We do not provide refunds for payments made on open invoices. If you made an error while submitting your online payment, please call our office immediately at (401) 946-5055 to request a refund. All refunds will be issued back to your account within five business days. All refunds must be requested within 30 days of payment.
We cannot return or remove heating oil once it has been delivered, nor can we remove parts or reverse service work done to your heating system after it is completed. Therefore, we cannot issue a refund. Please call our office and speak with a customer service representative for details.
If you need to cancel an order or service appointment, you must call to speak with a customer service representative at (401) 946-5055.
If you have any questions or concerns regarding these policies, please contact us at (401) 946-5055 or michelettioil@verizon.net. Micheletti Oil Service, Inc. is located at 987 Plainfield St., Johnston, RI 02919.
Information we receive from users of the Micheletti Oil website. We use your Personal Information only for providing and improving the website.
By using the website, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our website, we may ask you to provide us with certain personally identifiable information (“Personal Information”) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, phone number, email address, etc. Micheletti Oil is the sole owner of the information collected on the website. We will not share your Personal Information with a third party unless deemed necessary to fulfill your request, and we will not sell or rent your Personal Information to anyone, or disclose any non-public Personal Information about you to anyone, except as required under law.
CommunicationsÂ
We may use your Personal Information to contact you with newsletters, marketing or promotional materials, product or service discounts, or changes to this Privacy Policy. You may opt out of our communications at any time by contacting a Micheletti Oil customer service representative.
Protecting Your Information
Micheletti Oil takes reasonable steps to protect all Personal Information, including sensitive information (e.g., credit card data) provided through our website. Sensitive information provided through our website is encrypted and transmitted securely, although no data transmission can be guaranteed to be 100% secure. We also safeguard your privacy offline; we educate our employees about the importance of confidentiality and customer privacy, and we maintain procedural safeguards to protect your personal information.
CookiesÂ
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect non-personally identifiable information that will help us to improve your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, it may limit your ability to use certain portions of our website.
External Links
Micheletti Oil includes links to external websites. We are not in control of or responsible for the content on external websites, and we will not be held liable for any issues that may arise as a result of using these external sites.
Online Orders
In order to place an order through our website, you must provide contact information (e.g., your name, email address, phone number, and delivery address) and financial information via our online form. This information will be collected and used in the manner as described in the “Information Collection and Usage” section.
Changes to This Privacy Policy
You should check this Privacy Policy periodically as we reserve the right to update or change our Privacy Policy at any time. Your continued use of the website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications, and your consent to abide and be bound by the modified Privacy Policy. If you have any questions or concerns regarding this Privacy Policy, please contact us at (401) 946-5055 or michelettioil@verizon.net.
